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FREQUENTLY ASKED QUESTIONS

LEARN ABOUT SKYLINE AT ISLAND COLONY

We’re open to any and all questions regarding our Waikiki hotel, but we may have already answered your question before. Please browse the FAQ below for our most commonly asked questions.

General Information

What is the minimum age to check in?

Guests must be at least 18 years old with valid identification.

Do you offer early check-in or late check-out? Is there a fee?

Early check-in requests at Skyline at Island Colony are based on availability. A fee of $30 plus tax per room applies for check-ins before 1 PM.

What is the hotel’s cancellation policy?

Cancellations must be made 72 hours prior to check-in. This policy helps us provide flexibility for guests booking Honolulu hotel rooms.

Is the front desk staffed 24 hours a day?

Skyline at Island Colony Honolulu offers 24-hour front desk service to assist guests at any time.

What are the check-in and check-out times?

Check-in at Skyline at Island Colony begins at 3 PM, and check-out is at 4 PM. Our Waikiki location makes it easy for guests to settle in and start exploring things to do in Honolulu, Hawaii right away.

Parking & Transportation

Is parking available at the hotel?

Yes, Skyline at Island Colony has a parking garage conveniently located on-site.

Is parking free or is there a fee?

Parking is $47 per day with in-and-out privileges. Hotel guests receive $5 off per day when paying directly at the hotel.

Do you offer valet parking?

No, Skyline at Island Colony Honolulu does not currently offer valet parking.

Do you have EV charging stations?

No, EV charging stations are not available at this time at Skyline at Island Colony.

Is airport transportation or shuttle service available?

No, Skyline at Island Colony does not provide airport transportation, but Honolulu taxis and rideshares are readily available nearby.

Are there taxi or rideshare services nearby?

Guests can arrange taxis by phone, and rideshare services pick up directly from the property.

Rooms & Amenities

What types of rooms do you offer?

Skyline at Island Colony features studios and one-bedroom suites, ideal for travelers seeking spacious Honolulu hotel rooms. Guests can select city or ocean views for an additional cost.

Are there accessible rooms available?

Accessible rooms are not currently available at this property.

Are the rooms pet-friendly?

Pets are not permitted for hotel guests at Skyline at Island Colony.

Do rooms include a mini fridge/microwave/coffee maker?

Yes, every room includes a mini fridge, microwave, and coffee maker for added comfort.

Is there complimentary Wi-Fi in the rooms and public areas?

Yes, complimentary Wi-Fi is available throughout the property.

Do the rooms have air conditioning/heating?

Yes, all Aqua Skyline at Island Colony rooms feature air conditioning and heating.

Are cribs or rollaway beds available?

Yes, available for a fee of $25 per day plus tax.

Do you offer housekeeping daily?

We provide a Fluff and Tuck service every three days, including light cleaning and amenity replenishment.

Dining

Is there an on-site restaurant or bar?

The Forty Niner Restaurant, located in the lobby of Skyline at Island Colony, is open daily from 7 AM to 3 PM.

Do you offer room service?

No, room service is not available.

Is breakfast included? If not, is it available for purchase?

Breakfast is not included. Guests may purchase breakfast coupons at the front desk — perfect before exploring things to do in Honolulu, Hawaii.

Are there any nearby restaurants you recommend?

While we don’t provide official recommendations, the hotel’s website features popular dining options and attractions near Aqua Skyline at Island Colony.

Leisure & Activities

Do you have a pool?

Yes, guests can enjoy an outdoor pool with panoramic views of Waikiki and Island Colony Honolulu.

Is there a fitness center or gym on-site?

Yes, a fitness center is located on the 6th floor.

Do you offer spa services?

Yes, a spa is available on the 6th floor of Skyline at Island Colony.

Are there any activities or entertainment options at the hotel?

Not currently, but guests can easily explore nearby events in Honolulu, Hawaii and attractions within walking distance.

Business & Events

Do you offer free printing or workspace options?

No, workspace or printing services are not available.

Is there a business center available for guest use?

No, a business center is not available at this time.

Do you offer meeting or event spaces?

Not yet, though Skyline at Island Colony plans to offer event spaces in the future — ideal for small events in Honolulu, Hawaii.

Location & Nearby Attractions

What are the closest attractions or points of interest?

Skyline at Island Colony is within walking distance of Waikiki Beach and the International Marketplace, two of the most popular things to do in Honolulu, Hawaii.

How far are you from the airport/downtown/beach/major landmarks?

We’re approximately 20 minutes from Honolulu International Airport, making us one of the most convenient hotels in Honolulu, Hawaii.

Is the hotel near public transportation?

Yes, public transportation is available nearby for easy access to shopping, beaches, and events in Honolulu, Hawaii.

Pets

Do you allow pets? What is your pet policy?

No, pets are not allowed at Skyline at Island Colony Honolulu.

Safety & Policies

What safety measures or security features does the hotel have?

Skyline at Island Colony offers keycard access and 24-hour security for guest peace of mind.

Do you have a smoking policy?

This is a non-smoking property.

Are there any additional resort or facility fees?

There is a $10 gym fee per guest per stay.

Additional Guest Services

Do you offer luggage storage?

Yes, luggage storage is available for $5 per bag.

Is there a concierge or guest services desk?

No, concierge services are not available.

Can I ship packages to the hotel?

Yes, please contact reservations before sending any packages to Skyline at Island Colony.

Do you offer laundry or dry cleaning services?

A self-service laundry facility is located on the 6th floor for guest convenience.